Accessibility
We aim for the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, on this website and in the Polestar GRC app. Polestar GRC does not fully meet it yet. These are the gaps we know of, and we are working on them.
Known limitations
- Some buttons and drop-down menus in the app have no text label for screen readers: the filter menus on the Activity Log and Compliance Posture pages, the vendor menu on the configuration upload page, the email frequency setting, the policy picker on Compare Versions, and the icon button that cancels a team invitation.
- Some grey, green and amber text in the app has less contrast than WCAG asks for, for example the times in the Activity Log and the locked rows in the policy library.
- On the policy pages, bulleted lines are not marked up as lists, so screen readers announce them wrongly.
- The monthly training calendar scrolls but cannot be reached with the keyboard.
- The charts that show your score over time have no text description.
- Some status is shown by color alone, for example the colored edge on summary tiles.
- The tabs on the Settings page are announced as tabs but do not work like tabs for screen readers.
- Some actions are icons with no visible text, for example copy, open and revoke on Audit Room cards.
- On phones, some tables are wider than the screen (the vendor list), the policy outline links are small to tap, and the chat button can cover buttons and text.
- PDF documents the app creates, such as reports and signed agreements, have not been checked with a screen reader.
Report a problem
If something is hard to use, or you need a document we provide in an accessible format, email support@polestargrc.com and tell us the page and what happened. We acknowledge reports within one business day and respond within five business days. If your organization needs our accessibility information for an obligation of its own, ask us at the same address.
Last reviewed October 9, 2026, from an automated check (axe) and a manual review of the app.
